LEADERSHIP DEVELOPMENT WORKSHOPS
Leading with Heart: A behaviour & culture change programme using the Heartstyles Philosophy
Useful when: there are behaviours that need changing, or a culture that could be better. This transformational programme uses the powerful Heartstyles philosophy to guide people on a journey of self-discovery into why they do the things they do… and how to be at their best more of the time
Learning outcomes:
Understand yourself better – and connect with the best of yourself to generate more self-confidence & esteem
Connect with colleagues on a deeper level, so that the difficulties you encounter in the workplace become less reactive and emotional
Learn how to spend more time ‘Above The Line’ which is a more fulfilling, less stressful and altogether happier way of living
Leading & Communicating with Emotional Intelligence
Useful when: becoming a more inspirational leader, building greater self-awareness and wisdom, reading other people better and building stronger relationship (at home and work), communicating with greater influence.
Learning outcomes:
Define EI / EQ and know why it’s useful as a leadership skill
Assess our Emotional Intelligence, and know how to improve it
Discover where Behaviour comes from
Learn how to combine Coaching with EQ
Discover your psychological preferences using the Lumina Spark personality model
Selecting & RECRUITING The Right People
Recruitment Guru Bradford Smart has estimated that the cost of hiring the wrong individual is between 4 times and 15 times their annual salary ! (Source: Oran Kiazim 9/3/15 http://www.hrzone.com/talent/acquisition/the-real-cost-of-a-bad-hiring-decision) Businesses are discovering that spending time hiring the right person pays dividends later, as the workforce are more likely to be satisfied and suited to the roles they are performing. Staff members who resonate with the culture of the organisation are also more likely to give greater discretionary effort, and less likely to leave.
This workshop will provide recruiters and team leaders with all of the essential skills to be able to make wise recruitment decisions and pick a great team. Our recruitment expert will share the lessons learned from making his own hiring successes and mistakes, having conducted over 100 interviews and assessment centres. Delegates will start by building a solid Job & Person Specification, understand best practise for sifting CVs/Application Forms, learn about the roles within high performing teams, examine the personality traits within their team (using Lumina Spark) and practise their interviewing skills.
At the end of this workshop you will be able to:
Assess the skills, experience and qualities required in your team
Demonstrate the skills needed to select the right candidate
Conduct professional, ethical, skills-based interviews
Be confident making evidence-based recruitment decisions and giving effective feedback
Leading High Performing Teams
Useful when: team members aren’t working willingly and well, motivation has declined, the team energy is flat, no-one is going ‘the extra mile’.
Learning outcomes:
Be able to look in the mirror – how am I contributing to this?
Be able to identify the characteristics of a high performing team
Understand how ‘high performing’ their own team is
Be able to explain the Team Lifecycle
Create the conditions for teams to do their best work
Develop an action plan to improve the performance of their team
Practise Coaching skills
Know how to leverage different Leadership Styles (eg Servant Leadership, Situational Leadership) to get the best from the team
Handling challenging conversations and people
Useful when: you need to have conversations to improve performance or behaviour, things have gone wrong and need to change, you have bad news (or change) to deliver and want it to result in a productive rather than emotional reaction.
Learning outcomes:
Know how to structure a difficult conversation
Recognise the ‘Games People Play’
Learn how to give & receive feedback that minimises emotional reaction and focuses on performance improvement
Say ‘no’ in a way that minimises emotional reaction
Present & Communicate with Impact
Useful when: you want to be a more engaging, inspirational, effective communicator, you are having to chair more meetings, give more talks, motivate others, developing your training course design & delivery skills
Learning outcomes:
Receive practical feedback on your style
Learn new ways to develop your communication impact
Give and receive feedback on communication impact
Be able to structure a talk (or training course) to get your message across
Handle tricky audience members and questions skillfully
Use visual aids for powerful effect
Understand your audience to keep them interested and maximize their learning retention
Setting Your Team Up For Success – the building blocks of leadership
As leaders and managers we have extra responsibilities – to use a sporting analogy, we must build the pitch upon which our players can play the game. This includes painting the lines and writing the rules, as well as communicating, encouraging and coaching the team members through the successes and defeats.
Here at Optimus Team Learning, we know what it takes to set teams up for success. This workshop will guide your leaders and managers through a programme of foundation modules that will help them to put these building blocks in place and create the right environment for their team to play well.
At the end of this workshop you will be able to:
Create your team vision and values
Be able to inspire people with your vision, and explain their part in it
Set your team clear goals, roles & responsibilities
Create measures to check progress and explain how they link with your organisational goals
Understand the Lifecycle of a High Performing Team
Know the techniques for influencing & motivating people
Know the Coaching Spectrum and be able to select the right technique at the right time
Give & receive effective feedback
Know how to build pride, trust & respect
Giving & Receiving Effective Feedback
Having regular honest and open conversations with people, so that they take on board your feedback, is an essential tool in everyone’s kitbag. Like any skill, we can get better at it through understanding and practise. This is important in the current organisational climate, where the pressure for every team member to excel requires performance issues to be addressed swiftly and effectively. In addition, adults generally don’t respond well to surprises, so regular informal feedback discussions have been shown to be more effective than leaving those important discussions until appraisal-time.
Optimus Team Learning offers a well-structured, memorable workshop which introduces delegates to the skills needed for tackling those all-important conversations. Not just the problems, but also ensuring that the positive feedback is conveyed also. Delegates will work with three feedback models to deliver their key messages and will also spend time practising their skills in a confidential environment, ready for their next live discussion. The course is well balanced itself, as it includes a section on best practise for receiving feedback.
By the end of this workshop, you will be able to:
Know when and how to give feedback
Plan a feedback conversation well
Deliver a clear and productive feedback session
Confidently use three feedback models appropriately
Be able to tailor approach between boss, peer and direct report
Receive feedback effectively
Become a better Coach
In the modern age, there can be little doubt that people are under increasing pressure to achieve more with less. This includes the pressure for each team member to continuously develop and raise their game. Gone are the days where there are enough good people to pick up the slack from the less good. In modern teams every player has to be strong – workload and cost pressures dictate that teams cannot succeed with a weak link. In an environment such as this, the power of Coaching becomes a game-changing skill.
The Coaching Skills course at Optimus Team Learning will give you the knowledge and skills to be an effective Coach. You will spend time really getting to know what Coaching is and when to use it. You will get plenty of practise perfecting your questioning and listening skills in a safe environment. You will be able to learn how to deploy the GROW coaching model for best effect. This course is a must if you want your team to start thinking (and doing) for themselves.
At the end of this workshop you will be able to…
Understand the Coaching Spectrum and how to use it
Use powerful questioning and listening techniques
Use the GROW coaching model
Empower your team to think and act for themselves